Lumea Blănosilor Platform Terms and Conditions of Use

Ultima actualizare: May 2026

Preamble

This document sets out the legal terms and conditions under which legal entities and tax-registered businesses (hereinafter "Providers": veterinary clinics, trainers, grooming salons, pet hotels, pet shops, etc.) may purchase service packages and subscriptions on the Lumea Blănoșilor platform, wholly owned and operated by NEXTERAWEB™.

By checking "I accept the Terms and Conditions" and completing payment, the Provider declares that they have read, understood, and agree to comply fully with the clauses below.

1. Platform status (full disclaimer of liability)

1.1. The Lumea Blănoșilor platform operates solely as a web directory (services marketplace) and hosting-style informational intermediary between Providers (clinics, trainers, salons, boarding, etc.) and end Clients (pet owners).

1.2. NEXTERAWEB™ is NOT a party to any transaction, negotiation, arrangement, or contract between Clients and Providers.

1.3. NEXTERAWEB™ does NOT guarantee the quality of veterinary medical acts, training or care services performed by Providers, the accuracy of data entered by them, or Client solvency. Any dispute, material damage, veterinary malpractice, moral or physical harm to a pet arising from interaction between Client and Provider shall be resolved directly and exclusively between them, with NEXTERAWEB™ fully exempt from any civil or criminal liability.

2. Registration and verification conditions

2.1. To publish services on the platform, the Provider must hold an active legal form (LLC, sole trader, individual medical practice, etc.) and provide valid tax data (tax ID / CUI).

2.2. The Provider is solely responsible for the truthfulness, legality, and accuracy of information published in the service catalogue (size-based pricing, portfolio, training certificates, emergency hours).

3. Subscription, recurrence, and billing

3.1. Platform services are offered as auto-renewing subscriptions (Standard, PRO, VIP / Bronze, Silver, Gold packages).

3.2. Recurring payment: By saving a bank card in the platform's secure payment system, the Provider expressly authorises automatic recurring charges for the selected subscription each billing cycle (monthly or annual) until cancelled.

3.3. Cancellation: The Provider may cancel auto-renewal at any time from their Dashboard. Services remain active in the catalogue until the end of the already paid period.

4. Trial period

4.1. The platform offers an initial free trial limited to 60 days or 11 jobs/contacts, according to active platform specifications.

4.2. Upon expiry, if the Provider does not actively choose a paid package, their profile is automatically set to Inactive and removed from the public catalogue, with no financial obligation for the past trial period.

5. Refund policy

5.1. As digital services and catalogue visibility are provided instantly, advance payments are generally non-refundable.

5.2. In exceptional, duly justified cases approved by platform administrators, refunds may be issued ONLY for the current month (up to the last invoice amount).

5.3. NEXTERAWEB™ will not refund amounts collected for prior months of platform use, regardless of whether the Provider received clients or bookings through the application during that period.

6. Intellectual property rights

6.1. The entire Lumea Blănoșilor platform structure—including source code, database architecture, UI/UX design, mascots (including Uzzi-inspired graphics), graphic elements, names, and logos—is the exclusive property of NEXTERAWEB™ and protected under copyright and intellectual property law.

6.2. Copying, reproduction, data scraping, or cloning platform features and visual elements is strictly prohibited and may result in civil and criminal liability.

7. Disputes and governing law

7.1. This agreement is governed by Romanian law. Any dispute arising from use of Lumea Blănoșilor services shall first be resolved amicably.

7.2. If amicable resolution is not possible, jurisdiction lies with the competent courts at NEXTERAWEB™'s registered office.