Lumea Blănosilor Platform Terms and Conditions of Use

Last updated: 06/07/2026

Preamble

This document sets out the legal terms of use of the Lumea Blănoșilor platform, operated by NEXTERAWEB ONLINE SRL (trade name NEXTERAWEB™), as identified in the Privacy Policy, for Providers (legal entities and tax-registered businesses: veterinary clinics, trainers, grooming salons, pet hotels, pet shops, etc.) and Clients (pet owners — consumers where applicable).

By checking "I accept the Terms and Conditions" and completing payment, the Provider declares that they have read, understood, and agree to comply fully with the clauses below. Clients accept applicable terms at registration and for each feature requiring explicit consent (sections 7, 11, and following).

Legal documents are available in Romanian; an English translation is provided for convenience. If versions differ, for users in Romania the Romanian text prevails, without limiting mandatory EU consumer rights.

1. Platform status (full disclaimer of liability)

1.1. The Lumea Blănoșilor platform operates solely as a web directory (services marketplace) and hosting-style informational intermediary between Providers (clinics, trainers, salons, boarding, etc.) and end Clients (pet owners).

1.2. NEXTERAWEB™ is NOT a party to any transaction, negotiation, arrangement, or contract between Clients and Providers.

1.3. NEXTERAWEB™ does NOT guarantee the quality of veterinary medical acts, training or care services performed by Providers, the accuracy of data entered by them, or Client solvency. Any dispute, material damage, veterinary malpractice, moral or physical harm to a pet arising from interaction between Client and Provider shall be resolved directly and exclusively between them, with NEXTERAWEB™ fully exempt from any civil or criminal liability.

2. Registration and verification conditions

2.1. To publish services on the platform, the Provider must hold an active legal form (LLC, sole trader, individual medical practice, etc.) and provide valid tax data (tax ID / CUI), verified electronically against the Romanian ANAF database at registration. Registration requires free, informed consent to these terms and the Privacy Policy.

2.2. The Provider is solely responsible for the truthfulness, legality, and accuracy of information published in the service catalogue (pricing, portfolio, certificates, hours, capacity, contact details). Any offer visible on the platform is the Provider's professional decision and commitment, not the platform operator's.

2.3. NEXTERAWEB™ automatically verifies the tax ID with ANAF and may request additional supporting documents (trade registry certificate, proof of address) and suspend or remove accounts until validation if data appears false, incomplete, or misleading.

2.4. The Provider is responsible for the address, city, and any coordinates shown on the public profile (map/directions). Client reviews are displayed publicly as described in section 9; the Provider cannot delete or edit reviews but may publish a separate text reply within platform limits.

3. Subscription, recurrence, and billing

3.1. Platform services are offered as auto-renewing subscriptions (Standard, PRO, VIP / Bronze, Silver, Gold packages).

3.2. Recurring payment: By saving a bank card in the platform's secure payment system, the Provider expressly authorises automatic recurring charges for the selected subscription each billing cycle (monthly or annual) until cancelled.

3.3. Managing a paid subscription: Providers with an active paid subscription (Active status, after the first Stripe payment) may use the “Manage subscription” button in the subscription dashboard, which opens Stripe's secure billing portal. There they can update their card, add or replace a payment method, view invoice history, and cancel auto-renewal. Cancellation stops future charges; the profile stays visible in the catalogue until the end of the already paid period, then becomes inactive unless a new plan is activated. During Trial, lifetime grants from administrators, or other cases without a recurring Stripe subscription, the manage button may be unavailable — there is no Stripe subscription to manage.

3.4. Service Providers (clinics, grooming, training, boarding, dog walking, etc.) — the Standard (Bronze) package offers permanent free listing in the catalogue, with no mandatory recurring payment. PRO (Silver) and VIP (Gold) packages are optional, auto-renewing at prices shown in the dashboard at checkout (currently: PRO — RON 149/month; VIP — RON 219/month). Technical benefits are identical in the dashboard, on the website, and at billing; they depend strictly on the active plan. A link to the Provider's own website may be configured in the dashboard on any service package (Standard, PRO, VIP) and, once saved, is shown on the public profile per section 7.3. Catalogue visibility also requires admin profile approval per section 2 — this is an access condition, not a commercial subscription benefit.

3.4.1. Standard (free): profile listed in nationwide search; map display (section 9.11); up to 3 photos in the public gallery; link to your website on your profile (when configured); standard placement in search results; booking requests in the dashboard.

3.4.2. PRO: everything in Standard, plus up to 4 photos and priority placement in search (PRO level).

3.4.3. VIP: everything in PRO, plus up to 5 photos; top priority in listings; verified partner badge; homepage promotion; profile view statistics in the dashboard (all-time and last 30 days) — not shown publicly to clients; Lost Blănos feature (section 12).

3.5. Shop Providers (pet shops) — separate packages from service providers, at dashboard prices at checkout (currently: Local — RON 149/month; Regional — RON 219/month; National — RON 499/month). Shop trial: typically 30 free days after first firm approval, once per tax ID, per platform settings. Paid subscription provides technical visibility; customer promo codes are configured separately in the dashboard (section 3.6). Technical benefits per plan:

3.5.1. Local: profile in search (Romania); 1 map location; up to 3 profile photos; online shop link; standard search placement; optional promo code on profile for logged-in clients.

3.5.2. Regional: up to 5 map locations; 4 photos; shop link; medium listing priority; visit stats in dashboard (profile aggregate); promo code on public profile for logged-in clients; listing on the Partnerships page for clients with an active Pack subscription.

3.5.3. National: unlimited map locations; 5 photos; shop link; top priority; trusted partner badge; homepage promotion; profile view statistics in dashboard (all-time and last 30 days); public profile promo code; featured on the Partnerships page vs Local.

3.6. Shop promo codes: the shop configures its own code (3–20 alphanumeric characters) and optional offer text (e.g. discount percentage). The code is shown on the public profile only to authenticated Clients. The discount is offered by the shop on its terms; the platform does not guarantee code acceptance, discount value, or client eligibility. Partnerships listing requires active Regional or National plan, approved profile, and a configured code.

3.7. Plan choice and upgrades: Technical benefits (photos, website link, search priority, badge, statistics, etc.) match the active plan shown in the dashboard. Website links are included on all service packages; upgrading to PRO or VIP mainly adds more photos, search priority, badges, promotion, or statistics — not basic Standard free listing. Moving to PRO or VIP is done from the subscription dashboard via secure Stripe payment; after payment is confirmed, benefits apply per sections 3.4–3.5. Service Providers may stay on free Standard permanently; downgrading from PRO/VIP to Standard requires no payment. The operator may grant promotional plans or lifetime access in campaigns — these are recorded in the system.

3.8. Prices, commercial names, and technical benefits may be updated; the terms version at payment is the one you accept. Benefits shown in the dashboard and website when choosing a plan form part of the contractual offer for the paid period. Continued use after notice may constitute acceptance of new terms where permitted by law.

3.9. Short texts on plan cards (homepage, subscription dashboard) summarise technical features in sections 3.4–3.5, 9, and 12; they do not create obligations beyond those sections. Tax ID (CUI) verification at registration (section 2) is a legal access requirement, not a subscription benefit. Online booking requests, behaviour sheets sent with bookings, and client reviews are governed by section 9 and are generally available to active Providers in eligible categories regardless of plan, unless the platform states otherwise.

4. Trial period

4.1. Service Providers receive permanent free Standard listing after profile approval (section 3.4), with no mandatory Trial. Shop Providers may receive a trial of up to 30 days after first account approval, typically once per tax ID — exact duration is shown in the dashboard at registration.

4.2. Upon shop trial expiry, if the Shop Provider does not activate a paid plan (Local, Regional or National), the profile may be removed from the public catalogue, with no financial obligation for the trial period used. Service Providers on free Standard remain listed while the profile is approved and terms are respected.

4.3. Shop trial is typically granted once per combination of identifiers (email address, phone number, tax ID) to prevent abuse; the platform keeps records of these identifiers for contractual and anti-fraud purposes.

5. Refund policy

5.1. As digital services and catalogue visibility are provided instantly, advance payments are generally non-refundable.

5.2. In exceptional, duly justified cases approved by platform administrators, refunds may be issued ONLY for the current month (up to the last invoice amount).

5.3. NEXTERAWEB™ will not refund amounts collected for prior months of platform use, regardless of whether the Provider received clients or bookings through the application during that period.

6. Intellectual property rights

6.1. The entire Lumea Blănoșilor platform structure—including source code, database architecture, UI/UX design, mascots (including Uzzi-inspired graphics), graphic elements, names, and logos—is the exclusive property of NEXTERAWEB™ and protected under copyright and intellectual property law.

6.2. Copying, reproduction, data scraping, or cloning platform features and visual elements is strictly prohibited and may result in civil and criminal liability.

7. Client users (pet owners)

7.1. Creating a Client account is free. By registering, the Client confirms they have read, understood, and freely and unambiguously accept these terms and the Privacy Policy at the version shown on the platform. Without this consent, the account cannot be created.

7.2. Lumea Blănoșilor is a service directory and informational intermediary: it does not perform veterinary, grooming, training, or boarding services. Any appointment, price, service quality, or contractual obligation is agreed exclusively between the Client and the chosen Provider, at the Client's free choice.

7.3. Provider contact details (phone, WhatsApp, website links) are visible only after signing in with a valid Client account, to reduce spam and abuse. The Client alone decides whether and how to contact a Provider.

7.4. The Client is solely responsible for the accuracy, timeliness, and lawfulness of data entered in their account (identity, contact, digital pet record, behaviour profile, allergies, messages to providers). False, incomplete, or misleading information is prohibited and may lead to account suspension.

7.5. The digital pet record and behaviour profile are completed voluntarily to facilitate communication with Providers. The Client warrants they have the right to provide this data and that it reflects the animal's situation to the best of their knowledge.

7.6. Published reviews are tied to the Client account, must reflect a real experience linked to a completed visit or booking (where the platform allows a review), and must not be defamatory, false, or paid. The Client is personally liable for review content. The publication date is shown in fixed dd/mm/yyyy format and remains tied to submission time; we do not use relative wording such as "X days ago" for reviews.

7.7. The "Urgentă Blănoș" feature (button in the Client account) is informational only: it lists Providers who voluntarily opted in and allows directions (e.g. Google Maps), calling, or WhatsApp. NEXTERAWEB™ is NOT an emergency medical service, veterinary ambulance, or dispatch centre; it does NOT guarantee availability, response, or quality of care. Use requires separate explicit in-app consent.

7.8. The Client uses Urgentă Blănoș at their own risk, having read in-app warnings, and agrees that in imminent danger they will contact competent emergency services directly and not rely on the platform alone.

7.9. GPS location for Urgentă Blănoș is used only to sort Providers by proximity in the current session; it does not replace calling national emergency numbers or the clinic's emergency line.

7.10. Booking requests sent from the platform (e.g. grooming, boarding) are not firm appointments until the Provider explicitly confirms in their dashboard. The Client understands the Provider may contact them for further details and that final date, price, and conditions are for the Provider to decide.

7.11. NEXTERAWEB™ does not currently process payments between Clients and Providers for services listed (other than Providers' B2B subscriptions to the platform). Any payment for grooming, boarding, or other services is negotiated and made directly between Client and Provider, outside NEXTERAWEB™'s responsibility.

7.12. Certain features (Urgentă Blănoș, booking requests, medical record / consultations, optional subscriptions) may require additional explicit consent. The Client may refuse or stop using a feature without affecting obligations already arising towards Providers contacted earlier.

7.13. Medical record / consultations: history is stored in the cloud on the pet profile. The Client generates access (QR code or alphanumeric code) for approved veterinary clinics. The Free plan does NOT include reading consultation history in the cloud — you may use the digital pet record, access codes for future visits, and email reminders; reading history and PDF export are available only on Family and Pack (section 7.14). Only an authenticated vet/clinic can add new consultations. Changing clinics does not delete history — a new vet can access the past only with the Client's consent (showing code/link).

7.14. Optional Client subscriptions (Blănos profiles / digital health record), processed via Stripe at prices shown at checkout: (a) Free — 1 Blănos profile, vaccine/deworming email reminders, no Urgență Blănoș, no cloud medical history read; includes Lost Blănos (section 12) with one active alert and up to 2 new alerts per year; (b) Family — RON 49/month, up to 3 active Blănoși, Urgență Blănoș, cloud medical record (read), unlimited Lost Blănos (section 12); no PDF export; (c) Pack — RON 109/month, up to 5 Blănoși included, all Family benefits, plus PDF export, ~6-month check-up reminder, partner discounts page where published; extra +1 Blănos slot — one-time RON 49 each while Pack is active. On first Pack activation, a one-time 40% first-month discount may apply, tracked by identity (email, phone, account name).

7.15. Client subscriptions (Family, Pack) renew monthly until cancelled. Clients with an active paid subscription may use the “Manage subscription” button in their account (Blănosii mei section), which opens Stripe's secure billing portal: update card, view invoices, cancel renewal. Cancellation stops future charges; paid plan benefits remain until the end of the already paid period, then the account returns to the Free plan per section 7.14. Upgrades (e.g. Free → Family → Pack) are made via Stripe at the displayed price; after payment, benefits of the chosen plan apply. One-time payments (extra Blănos slot RON 49) do not auto-renew. When activating a paid plan, you may explicitly request immediate start of the digital service before the 14-day withdrawal period ends — see section 11. Cancelling Family or Pack does not refund months already used or completed one-time payments, within applicable consumer law.

7.16. Prices and benefits may be updated; the terms version at payment is the one accepted by the Client. Continued use after notice may constitute acceptance of new terms where permitted by law.

7.17. Payments for Client subscriptions and purchases in section 7.14 are processed by Stripe (Stripe Payments Europe, Ltd. or the entity shown on checkout). Card data is entered directly in Stripe's interface or in the Stripe portal opened from the account; NEXTERAWEB™ does not store CVV or full card numbers. For payment disputes we retain transaction IDs and proof of terms acceptance. The operator may grant promotional or lifetime client plans in campaigns — these are separate from recurring Stripe payment.

7.18. Browser notifications (Web Push) are optional: you enable them in your account; your browser asks for separate permission. You can disable them anytime in account settings or in the browser. They may relate to bookings, consultations, reviews, Lost Blănos alerts, or payment confirmations — they do not replace security email or communication with your Provider.

7.19. By receiving a „Lost Blănos” notification, the recipient understands the data comes from another platform user, that contact is at their own risk, and that the operator does not verify the animal's identity or the identity of anyone who responds.

8. Urgentă Blănoș service for Providers

8.1. Eligible Providers (e.g. veterinary clinic, boarding) may voluntarily enable Urgentă Blănoș in their dashboard after giving explicit consent for this feature at the current terms version.

8.2. By enabling, the Provider declares that: (a) they can legally and operationally receive urgent calls/messages at the numbers provided; (b) contact details and hours/non-stop claims are accurate; (c) they understand Clients may contact them under stress without the platform guaranteeing volume or nature of requests.

8.3. NEXTERAWEB™ only facilitates information and contact; it is not party to medical or boarding acts and is not liable for clinical decisions, delays, unavailability, or harm arising from the Client–Provider relationship.

8.4. The Provider may disable the service at any time; this affects future listings only.

8.5. Abuse (false numbers, systematic refusal without profile updates, misleading claims) may lead to suspension and removal from Urgentă Blănoș without refund of consumed subscription periods.

8.6. Providers on active PRO (SILVER) or VIP (GOLD), or, for shops, active National plan may trigger „Lost Blănos” alerts under section 12. Registered Clients may trigger alerts under section 12 (Free plan: annual limits; Family/Pack: unlimited).

9. Booking requests, digital pet record, and reviews

9.1. The platform provides a technical tool for Clients to voluntarily send a booking request to a Provider (e.g. grooming, boarding, training, walks/pet sitting) with selected data from the digital pet record (breed, age, sex, neuter status, behaviour, allergies, care rules, distinctive marks — as applicable and toggled by the Client when sending — and an optional message). Sending requires explicit Client consent to the current terms version.

9.1.1. At send time, the platform may store a fixed snapshot of the transmitted sheet so the Provider sees the same information even if the Client later updates the pet record. The Client can choose which sensitive categories are included (e.g. allergies, distinctive marks, care rules) via options shown in the form.

9.2. A request is NOT a confirmed appointment, a contract, or a guarantee of Provider availability. The Provider freely decides to confirm, decline, or propose another time via their dashboard or direct contact.

9.2.1. On acceptance, the Provider may set a proposed date/time and an optional message to the Client; the Client receives an informational notification. The message and proposal do not replace a direct contract between the parties and do not guarantee Client attendance.

9.3. The Client is solely responsible for the accuracy of the pet sheet transmitted. The Provider bears professional and legal responsibility for services offered, pricing, scheduling, capacity, and compliance with applicable regulations in their field.

9.4. By using the requests panel, the Provider confirms they have read the transmitted sheet, that confirm/decline decisions are made independently, and that NEXTERAWEB™ is not party to the contractual or service relationship between the parties.

9.5. NEXTERAWEB™ does not guarantee Client attendance, service quality, payment between Client and Provider, or resolution of disputes between them. Automated notifications and emails are informational only.

9.6. Post-visit reviews are optional; publishing implies personal responsibility for truthfulness. Providers may seek clarification through lawful channels without the platform being obliged to arbitrate the medical or commercial substance of disputes.

9.7. NEXTERAWEB™ may moderate, hide, or remove content that violates law or these terms, without assuming liability for services described in reviews or pet sheets.

9.8. Visit completion and summary: for accepted booking requests, the Provider marks a visit complete only after entering a mandatory summary (services performed, how it went, recommendations). The summary is stored with the request and may be sent to the Client via notifications/email. The Provider warrants the summary is professional and accurate; the Client may request rectification or erasure under the Privacy Policy, subject to legal obligations.

9.9. Per-visit reviews: after completion, the Client may leave at most one review (rating and optional comment) for that visit/booking. Reviews appear on the Provider's public profile with a fixed publication date. Providers cannot delete, edit, or censor Client reviews from the dashboard; they may publish one public text reply (updatable) and may mark a public like/dislike reaction — without changing the Client's text or score.

9.10. Moderation and ratings: platform administrators may remove reviews in exceptional cases (illegal content, impermissible personal data, proven fraud). Average rating affects search visibility; Providers with very low ratings may be restricted on subscription renewal or suspended under published internal rules, without the operator guaranteeing a fixed numeric threshold over time.

9.11. Location and map on profile: the Provider's address and city are shown on the public profile; GPS coordinates, if provided, may be used for an informational map (e.g. OpenStreetMap) and directions link (e.g. Google Maps). The platform does not guarantee street-level accuracy; the Client should verify location before travelling. Address geocoding may be done automatically for display only, without continuous tracking of the Client's position.

10. Medical record / veterinary consultations (cloud)

10.1. The platform provides a technical tool to store veterinary consultations (weight, temperature, history, clinical exam, diagnosis, treatment/recommendations) linked to the digital pet profile. NEXTERAWEB™ is NOT a medical practice, does NOT issue diagnoses, and does NOT replace legally required medical documentation (e.g. clinical registers, prescriptions, certificates).

10.2. The Client controls access: they generate a QR code (link) and/or an 8-character alphanumeric code to show the vet. Access is intended for registered, approved, authenticated veterinary clinics on the platform. The Client may invalidate access by regenerating the code/link.

10.3. By enabling access and checking the dedicated consent, the Client authorises transmission of selected medical data to clinics that enter the code or scan the QR, solely for the animal's care. The Client declares they have the legal right to provide the animal's data.

10.4. A Provider in the Veterinary category who completes a consultation declares that: (a) entered data reflects their professional assessment at the time; (b) they bear personal and legal responsibility for the medical act and recommendations; (c) they understand the platform does not validate the diagnosis and is not party to the Client–Provider medical relationship.

10.5. NEXTERAWEB™ stores entries as a technical means of care continuity (history when changing clinics), without medical warranty. Malpractice, diagnostic or treatment errors are resolved between Client and Provider/clinic, not against the platform operator.

10.6. PDF export from the pet profile is informational (copy on request); it does not replace official medical documents. PDF export is included only with the Pack subscription, from the medical record section of the profile. The Client may request erasure under the Privacy Policy, subject to the Provider's legal retention obligations.

10.7. Pet health data may be special category personal data under GDPR; we process it only on explicit consent and care necessity, as described in the Privacy Policy.

11. Consumer rights (B2C Clients)

11.1. If you are a consumer (an individual purchasing Client subscriptions outside your trade or profession), you benefit from Romanian and EU distance-contract protections, except where law excludes them.

11.2. Before payment we present essential subscription information (price, duration, included features), the identity of the operator, payment methods, and complaint channels (footer email, phone, ANPC/SAL page).

11.3. Right of withdrawal: you may withdraw within 14 calendar days of concluding the contract without giving reasons, by written request to the GDPR/support contact in the site footer, stating your account and payment date.

11.4. Exception — immediate digital performance: if, when activating Family or Pack, you explicitly tick that you request immediate access to paid features before the 14 days expire, you confirm you are informed that the withdrawal right may be lost once performance has begun fully, under applicable Romanian/EU rules. If you do not tick this and do not use paid features, withdrawal remains available as permitted by law.

11.5. Refunds on valid withdrawal: we refund amounts received within the legal deadline, via the same payment method where possible, minus any proportionate amounts for services already performed with your explicit agreement.

11.6. Complaints about services performed by listed Providers are resolved directly with the Provider; for your platform subscription you may also use ANPC/SAL and the EU ODR platform (link on the dedicated page).

11.7. Providers purchasing B2B subscriptions generally do not have consumer withdrawal rights; their relationship is governed by sections 3–5 and applicable commercial law.

12. „Lost Blănos” — nationwide community alert

12.1. „Lost Blănos” lets a registered Client (Free plan: one active alert, up to 2 new alerts per year; Family or Pack: no such annual cap) or a Provider on active PRO (SILVER), VIP (GOLD) or National (shop) publish an alert for a lost animal, with description, place last seen (city, county, landmark — no requirement to publish a home address), optional photo, and contact details.

12.2. After explicit consent to the current terms version, the platform notifies every registered account (except the sender) nationwide via in-app notifications and, where enabled, Web Push. Active alerts may also appear in the platform community feed (signed-in users), without public search-engine indexing. The message is informational: „Lost Blănos” + pet name + location + short summary.

12.3. NEXTERAWEB™ is NOT a pet recovery service, police, shelter, or dispatch centre. We do NOT guarantee the animal will be found, community response, accuracy of photos/descriptions, or recipient availability. Our role is strictly technical: broadcasting the alert to the platform community.

12.4. The sender declares the information is truthful to the best of their knowledge; that they may publish the photo and data; that they will mark the alert found when appropriate; and that they will not use the feature for ads, harassment, or false alerts. One active alert per account; automatic expiry after 14 days unless closed.

12.5. Recipients may open the alert page (signed-in account) and contact the sender via phone/WhatsApp if provided. Any follow-up is solely between the parties; the platform does not verify responders' identity.

12.6. Optional GPS (search starting point) contextualises the alert; it is not continuous tracking. We recommend a public landmark, not a full home address.

12.7. Abuse (repeated false alerts, wrong contacts, illegal content, third-party personal data) may lead to account suspension and alert removal, without refund of consumed subscription.

12.8. Processing of alert data (including photo, description, contact) is described in the Privacy Policy. Recipients should not redistribute data outside helping find the animal.

12.9. "I saw them" button: a signed-in user (other than the sender) may report a sighting; only the alert owner receives a notification with a link and the reporter's WhatsApp contact if provided. The owner confirms or declines; on confirmation the reporter may receive an in-account recognition counter ("True Blănos") without an extended public profile. NEXTERAWEB™ does not verify the reporter's or animal's identity.

13. Blănos Insurance (third-party partners)

13.1. The "Blănos Insurance" section provides information and links to authorised insurers or intermediaries — independent partners. NEXTERAWEB ONLINE SRL is NOT an insurer, authorised broker, or insurance adviser and does NOT issue policies.

13.2. Choosing a partner, completing a quote form, taking out a policy, paying premiums, and claiming are solely between you and that partner on their website or channels.

13.3. Promo codes shown (e.g. Blanos10) are offered by the partner on their terms; the platform does not guarantee acceptance, discount value, or your eligibility.

13.4. When you click to get a quote, you may be redirected via the platform to the partner URL; we may log partner id, timestamp, and (if signed in) your account id for internal statistics only — not to conclude insurance on your behalf.

13.5. We do not automatically send partners your pet health data or medical record history unless you enter it yourself on their form.

13.6. NEXTERAWEB™ is not liable for underwriting refusal, policy terms, claims, or disputes between you and the insurer; contact the partner and competent authorities (e.g. ASF in Romania).

14. Disputes, governing law, and international use

14.1. This agreement is governed by Romanian law. Disputes should first be addressed amicably at contact.nexteraweb@gmail.com.

14.2. Consumers in Romania may use ANPC and SAL (dedicated site page). EU consumers may also use the ODR platform: https://ec.europa.eu/consumers/odr.

14.3. If amicable resolution fails, jurisdiction lies with the competent courts at NEXTERAWEB ONLINE SRL's registered office, without prejudice to mandatory EU rules allowing consumers to sue in their country of residence where applicable.

14.4. The service primarily targets users in Romania; access from other countries is permitted only where technically available, without guarantee that all features (e.g. nationwide alerts, local providers) are relevant abroad.

14.5. For future international expansion, terms and privacy will be updated; continued use after notice may constitute acceptance of the new version where permitted by law.